Shipping policy

Shipping charges & applicable taxes are prepaid and added to your credit card account, open account or C.O.D. invoice.

Orders received after 12PM CST have no guarantee to ship same day.

Shipping Method

Whenever size and weight permit we ship via UPS, FedEx or USPS. Oversized items may incur additional shipping charges as per carrier. Large and heavier items such as banner hardware or one piece flagpoles ship via motor freight. Call for precise freight quote. In stock items usually ships within 48 hours. 

Flagpole shipments will take approximately 2-6 weeks. If you have in-hands date before 6 weeks, you must specify at the time of order and we will see if we can meet your in-hands date. If merchandise is delivered showing sign of freight damage, refuse the shipment and contact Customer Service with three (3) business days. We will promptly reship your order and file a freight claim for the damages. If a visually damaged shipment is accepted and the damage later claimed, the responsibility for filing the claim may be that of the customer.